A Virtual Phone Bank, or VPB, allows your volunteers or staff to efficiently make calls to voters, members, supporters, or donors, record their responses to questions, and if permitted, update contact information or schedule contacts for events. This NPG VAN article explains step-by-step how to make calls using a VPB.

https://help.ngpvan.com/van/s/article/Video-Making-Virtual-Phone-Bank-Calls